Admin Support Officer – Help Desk – NHS Scotland – Kilmarnock

NHS Scotland

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.​​​​​​​​​​​​​​

Duties will include the provision of a high quality comprehensive administrative service ensuring the effective and efficient running of the Department, whilst working under pressure with competing demands.

You will be the first point of contact for the Estates Maintenance Helpdesk, responsible for appropriately assigning requests, processing remote calls logged via the electronic system from various departments and via the helpdesk telephone enquiry line.

You should be able to work flexibly in order to meet service demands. You should possess SVQ Level 2 in administration or equivalent qualification or experience, along with a working knowledge of Microsoft Office packages. A level of understanding, a calm nature, excellent communication skills and the ability to work as a member of a team or on your own initiative is desirable.

Week 1 – Monday and Wednesday 9.00am – 5.00pm, Friday 9am – 4.30pm

Week 2 – Monday and Wednesday 8.00am – 4.30pm, Friday 8.00am – 2.00pm

Informal enquiries to Ms Karen Rowe 01563 827026 or email [email protected]

Applications are welcome from UK, EEA and non-EEA candidates.
EU Settlement Scheme – EU, EEA or Swiss nationals are strongly encouraged to join the EU Settlement Scheme prior to 30th June 2021. As part of the recruitment process, you will be required to produce proof of your EU Settlement status from 1st July 2021 to demonstrate your Right to Work in the United Kingdom. Further information: Existing employees may be asked to provide evidence of their EU Settlement Status from 1st July 2021.

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