Customer Solutions Advisor – Change Recruitment – Kilmarnock

Change Recruitment

Job Title – Customer Solutions Advisor

Contract – Permanent

Salary – £19,000 plus Bonus

Location – Kilmarnock

Shift – Monday – Thurs 8am-8pm, Fri 9am-5pm, Saturday 8am-2pm (rotational pattern)

Key Duties Include:

– Using Multiple In-House systems

– Taking incoming calls with queries from customers

– Liaising with other departments within the business

– Processing Sensitive Client and Customer information

– Responsible for carrying out work to ensure that the clients records are accurate

– Identify the key information for each account and record this accurately

What you will need to have:

– Customer Service experience is essential

– Excellent range of PC skills

– Exceptional written and verbal communication skills

– Ability to work at part of a team as well as on your own initiative

If this role is of interest, please send your CV to Tony Davison for due consideration.

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